Shutterfly Customer Service Reviews. While their customer service was polite and worked to find ways to rectify the situation the best they could (the one star); Even more telling is the number of satisfied customers that use shutterfly for their photo projects. The customer service people were very flip on the phone. We regularly update our support availability to guide you to the best contact method or specialist that will resolve your inquiry as quickly as possible. Shutterfly ranks 83rd among photo printing sites. You pay for shipping, $9 for one item, but they ship it usps for a couple bucks. Customer service says, shutterfly isn't offering reimbursements or credits during the holiday. What a horrible horrible company,, had 2 orders going to two different places and both items were never shipped, i paid $37.00 for expedited shipping and still nothing. 179 reviews for shutterfly, rated 1.00 stars. Great things are said about their customer service and their willingness to make their shoppers happy if any issues arise. No, you cannot cancel the entire order but save the chosen prints in any way. They company's customer base is heavily skewed toward women, who made up 80% of its users in 2013. While their customer service was polite and worked to find ways to rectify the situation the best they could (the one star); Stay on the line and a representative will be with you shortly or press 0 for immediate assistance. In the end, what she did offer was a $10 credit to my account.
Dealing with customer service is a progressive riddle online and their answer is to pay to return crappy calendars, have new ones printed for free and pay to have them shipped. Best known for its line of customizable photo books, shutterfly was created in 1999 and went public in 2006. While their customer service was polite and worked to find ways to rectify the situation the best they could (the one star); 56 reviews from shutterfly employees about working as a customer service representative at shutterfly. They were expected to be delivered on december 4th. Shutterfly customer service phone number. They single handedly ruined 2 peoples christmas. Once customer service chat opened the next morning, i spent 45 minutes in a very unsatisfactory conversation. No, you cannot separate part of the order. Check out what 27,074 people have written so far, and share your own experience.
Shutterfly.com Is An Online Photo Sharing And Printing Service Based In Redwood City, Ca.
Most people don't even know they are adjusting their images. It was quick and easy, and i could save my projects to work on later. What a horrible horrible company,, had 2 orders going to two different places and both items were never shipped, i paid $37.00 for expedited shipping and still nothing. Read real customer ratings and reviews or write your own. Best known for its line of customizable photo books, shutterfly was created in 1999 and went public in 2006. Then there is the actual product and how it has gone down hill with quality. Share your voice on resellerratings.com Shutterfly has a consumer rating of 2.86 stars from 1,143 reviews indicating that most customers are generally dissatisfied with their purchases. In the end, what she did offer was a $10 credit to my account.
No, You Can’t Add A Prepaid Print Plan To This Order.
No, you cannot separate part of the order. Consumers complaining about shutterfly most frequently mention customer service, christmas cards and photo book problems. Shutterfly ranks 83rd among photo printing sites. The new software is a incredible downgrade. It took me two more calls and another 1 hour and 15 minutes to get 40% off. Tracking a package only to see how dysfunctional the. You pay for shipping, $9 for one item, but they ship it usps for a couple bucks. 56 reviews from shutterfly employees about working as a customer service representative at shutterfly. The customer service people were very flip on the phone.
I Swear The Customer Support People Don’t Even Seem To Work For Shutterfly.
While their customer service was polite and worked to find ways to rectify the situation the best they could (the one star); If there is an issue, no rep will be able to help or answer even basic questions. I ordered my christmas cards on november 18th. I called shutterfly customer service on december 2nd to check the status of my delivery. They company's customer base is heavily skewed toward women, who made up 80% of its users in 2013. Free drinks and cheap snacks and lunch foods. Once customer service chat opened the next morning, i spent 45 minutes in a very unsatisfactory conversation. The customer service people are not trained. Shutterfly has a consumer rating of 2.95 stars from 1,084 reviews indicating that most customers are generally dissatisfied with their purchases.
